For schools that do not have a strong process in enrollment management, EducationDynamics has partnered with a call center with extensive experience in higher education. We would manage your communications with prospective students who have expressed interest in your institution through telemarketing, tele-counseling and electronic means.
Our callers would be providing phone presentations, highlighting the features and benefits of your institution and its programs, assessing prospect qualifications, assisting prospects with completing your online application, processing application fees, assisting with required application documents and following up regarding missing documents, calling to congratulate admitted students on admission to their program and e-mailing letter of admission message, advising on financial aid and student payment process, advising students on course selection, registering students for first term courses, processing applicable tuition deposits, reminder call to students prior to the start of the term, follow-up with students who have not logged in after the start of the term and welcome call to enrolled students after the beginning of the term.
Results would be reported to you via weekly status calls, with all dealings kept completely transparent.