CONTACT CENTER SERVICES

Feel Good About the Work You Do

 

We offer a fast-paced and rewarding work environment

At EducationDynamics, our Contact Center Services team isn’t just a place to work, it’s an opportunity to make a difference. As a member of our Liquid Education and Inside Academics contact center teams, you will help others take their first step of an educational journey toward achieving major life goals and pursuing next-level careers. Our contact center agents assist prospective students in charting their own course to success. The EDDY impact begins here.

We are EDDY.

Dedicated to Serving

Our goal is to help individuals find their path to success. We find the best possible outcomes for the prospects we speak with while providing high-quality prospects for our partner institutions. You have the opportunity to positively impact the lives of others while growing your professional career. As a member of the Contact Center Services Team, you’ll …

  • Determine your success with opportunities for bonuses and advancement
  • Reach your potential working in a fast-paced performance-driven environment
  • Work and play hard with a focus on getting the job done by keeping it fun
  • Win together with continuous feedback, support, and open team communication
  • Find flexibility with work-from-home opportunities

A Culture of Excellence

EDDY is a trusted partner to many of the country’s colleges and universities and a recognized leader in the industry. Our college and university partners trust us to maintain the highest standards in everything we touch. We are dedicated to students and our clients, and we are dedicated to each other.

We Proritize You. Our Team Is Built On:
  • Focusing on Clients and Prospects
  • Valuing Diversity of ideas and people
  • Being Selflessness and collaboration
  • Acting with Professionalism and Accountability
  • Maintaining Integrity
  • Finding Solutions and Generating Results
  • Rewarding hard work and successful outcomes with competitive compensation

One More Thing…

At EDDY, we care about you. We provide you with the tools and support you need to contribute to our shared success and we recognize both team and individual performance. From our comprehensive training program to our planned career pathway, you are positioned to succeed and have greater control over your growing career. While some things may constantly change, some never will, including our focus on creating a culture of shared support and respect.

Make EDDY’s Mission Yours

Joining a team dedicated to changing the world one student at a time is, well, pretty cool. But we do also offer a few more tangible, professional perks. At EDDY, you’ll be able to take advantage of:

Flexible work environment – Many of our team members are able to work from home

Performance-driven compensation

Advancement opportunities

Feel-good focus on helping others find a path to education

A proven, in-depth training process. No experience needed

What’s Working at EDDY Like?

We could keep going on about all the amazing reasons why you should join our team. But, as with the work we do every day, we prefer to let our actions speak for us. Want to hear more about what it’s like to work on our Contact Center teams, hear from those that do it every day.

“Working for EDDY has been a wonderful experience, and I feel privileged to be a part of the team.”

-“Best Places to Work” Survey Response

“This a strong and passionate organization, full of people who care greatly about their jobs and the work we are doing.”

-“Best Places to Work” Survey Response

“It is a well-built organization of people who are good at what they do, and in most usual scenarios make a point to thank one another and work together and to keep the quality at its highest.”

-“Best Places to Work” Survey Response