Higher Education Enrollment Management
Helping Students from Inquiry to Graduation
Drive meaningful student engagement throughout their educational journey with our comprehensive enrollment and success coaching services. Our team of highly trained, performance-driven higher education professionals, armed with best-in-class technology and a deep understanding of your programs, is here to help you achieve your enrollment goals while meeting the unique needs of the Modern Learner.
- Improve Speed to Contact
- Guide Students from Inquiry Through Graduation
- Support Students with Success Coaching
- Improve Overall Application and Persistence Rates
- Re-Enroll Stop-Outs and Lost Students
Enrollment Management Services
Enrollment Coaching
Our dedicated enrollment coaches act as an extension of your team, working one-on-one with prospective students to guide them through the entire enrollment process. With a deep understanding of Modern Learners’ expectations, they utilize our innovative technology platform to streamline communication and ensure a seamless experience.
Transcript Ordering
Streamline the application process by allowing us to manage transcript ordering for your students. This time-saving service ensures transcripts arrive on time, minimizing delays.
Financial Aid Advising
We can extend the reach of your financial aid team, providing expert assistance to new students. This ensures they feel supported and empowered to navigate the financial aid process efficiently and accurately.
Inquiry Qualification
Our multi-channel strategy (SMS, phone, email) guarantees that all inquiries are promptly addressed, maximizing contact rates and connecting prospective students with the right staff member on your team.
Nudging Campaigns
Need to promote an upcoming deadline or event? We create engaging multi-channel campaigns tailored to the Modern Learner to spread the word and drive higher participation.
Pre-Start Retention
Don’t let admitted students slip away. Our dedicated Success Coaches provide critical support and engagement during the pre-start phase, ensuring students feel welcome and prepared for their academic journey.
Post-Start Retention
Our white-glove success coaching continues after Modern Learners start their program. Your students will have a single point of contact for ongoing support and guidance, promoting higher engagement and continuous enrollment.
Re-Entry Coaching
We understand the challenges of re-enrolling stop-out students. Our dedicated Re-Entry Coaches provide targeted guidance and support, helping them navigate the process and get back on track towards their educational goals.
EDDY is Part of Your Team
Passionate Higher Education Professionals
We build meaningful connections with prospective students because we care about their success – and it shows. Let EDDY bring the human touch to help guide students toward enrollment with consultative advising conversations and unparalleled care for the individual.
Multi-Platform Engagement
Our best-in-class technology allows us to find the perfect way to communicate with each student. From rapid-response phone calls and SMS messaging to email and zero-dial voicemail; we connect when and how your prospective students want.
35 Years Higher Ed Experience
We don’t simply understand today’s students. We also know how to reach and engage students. We don’t simply keep up with the latest marketing and enrollment practices, we define them.