EducationDynamics (“EDDY”) is a marketing services and technology company dedicated to getting students to the right program at the right school at the right time. As the premier provider of qualified prospective students for colleges and universities, we identify individuals who are the best fit for a school’s programs and who are most likely to complete them. Our services also cover the key stages of the student lifecycle, from initial inquiry through program enrollment.
We have an immediate need to hire a number of Customer Solutions Representatives to join our team and Work from Home.
In this entry-level position, you will be responsible for helping job seekers with their employment needs and transferring individuals interested in learning more about education over to one of our Education Specialist. The Customer Solutions Representative (CSR) is responsible for confirming the prospective student’s interest in education and qualifying them for our education service. This process involves a short conversation of 3-5 minutes. Once qualified, the CSR will transfer the prospective student to an Education Specialist and move on to the next call.
The typical CSR will handle 200 + calls per day and qualify prospective students for several client institutions. Providing accurate and compliant program information is critical to success in this position.
EQUAL EMPLOYMENT OPPORTUNITY
EducationDynamics, LLC is an Equal Opportunity Employer. We do not discriminate against applicants based upon any protected status, including but not limited to race, color, creed, religion, gender, national origin, ancestry, age, marital or domestic partner status, military or veteran status, affectional or sexual orientation, physical or mental disability, gender identity or expression.
EducationDynamics offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.