The EMS Senior Enrollment Coach role is a consultative sales role responsible for all aspects of the student recruitment process for client institutions. The programs we represent span the higher education vertical, from undergraduate to graduate, online and on-campus. The EMS Senior Enrollment Coach connects with prospective students and uses their exceptional conversational skills to establish rapport while quickly identifying prospective students’ interests, goals, and needs. The EMS Senior Enrollment Coach regularly communicates with highly informed prospective students, covering complex degree program information in various fields. The EMS Senior Enrollment Coach is responsible for articulating program information in a conversational and easy-to-understand manner, going into extreme detail when necessary. The EMS Senior Coach is the direct point of contact for prospective students on all questions related to client programs, application processes, and enrollment information and manages student engagement including providing retention services, post-start, when applicable.
The EMS Senior Enrollment Coach is responsible for managing an active pipeline of prospective students, exceeding benchmarks in key performance areas such as interviews and applications completed. The EMS Senior Enrollment Coach interacts directly with EducationDynamics’ client institutions for program training, pipeline review, and general updates.
For some accounts, the EMS Senior Enrollment Coach may be responsible for student support that goes beyond the point of new enrollment, including continued registration throughout a degree program. In these scenarios, the EMS Senior Enrollment Coach is responsible for product knowledge regarding continuing registration, course options and selection, and managing a total student enrollment portfolio.
Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually minimal.
• Bachelor’s degree preferred
• 5+ years of consultative selling experience with a deep understanding of the higher education field
• An understanding of the consultative sales process with previous experience that required in-depth product knowledge
• Exceptional conversation skills
EducationDynamics, LLC is an Equal Opportunity Employer. We do not discriminate against applicants based upon any protected status, including but not limited to race, color, creed, religion, gender, national origin, ancestry, age, marital or domestic partner status, military or veteran status, affectional or sexual orientation, physical or mental disability, gender identity or expression. EducationDynamics offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.