The Senior Manager, Clients Services, will be responsible for overseeing, sustaining and growing business with existing clients by providing custom client solutions through sound marketing and business intelligence as well as superior client service and advocacy throughout the organization.
The Senior Manager owns the client relationships up to the executive level, serving as the primary point of contact for EducationDynamics. The senior manager owns a book of business and is accountable for achieving/beating measurable goals by offering custom solutions through a consultative sales approach to their Clients. Essential for the role are: excellent customer relationship and negotiating skills and strong marketing and analytics. In addition, the role requires management and training of at least one direct report and ownership of at least one cross departmental and/or matrix function or initiative.
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually minimal.
EducationDynamics, LLC is an Equal Opportunity Employer. We do not discriminate against applicants based upon any protected status, including but not limited to race, color, creed, religion, gender, national origin, ancestry, age, marital or domestic partner status, military or veteran status, affectional or sexual orientation, physical or mental disability, gender identity or expression. EducationDynamics offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.