Ungio Connect is a web-hosted platform for universities to facilitate live 1:1 conversations and improve connections with prospective students. Connect is an engagement solution that helps admissions, alumni, and career service offices better leverage their strongest assets - their students, alumni, and educators - to create, nurture, and activate core communities. Turn your students, alumni, and educators into powerful influencers in a vibrant online community. Activate your community to generate relevant new content, link prospects with a well-matched ambassador, and measure engagement.
Your Connect community will be customized and integrated with your existing website and be live in less than 30 days. Your brand ambassadors - students, alumni, and educators - can be leveraged at scale, so they can create content and have real interactions with your prospects and customers. Our sophisticated analytics tools let you measure engagement and conversion giving your insight to achieve the most effective results.
Some Features Include:
Live 1:1 Interaction: Customers can search the community for their preferred connection and choose whether to speak with them by text chat, video chat, or phone.
Functionality: Connect includes a variety of engagement tools like chat, webinars, forums, blogs, and more - use whatever pieces complement your strategy.
Configurable: Our experts interview your team to gather your needs, create the site, and train your staff. No IT resources necessary!
Simple, effective search: Let prospects search for and find ambassadors that fit their background, interests, and preferences.
Capture feedback: Capture participants' satisfaction about their interaction to tune the process and promote great ambassadors.
SEO Optimized Content: All content and pages are automatically optimized for the best SEO results.
Connect was built with analytics in mind
- Access, view, and export data. Run customized reports, analysis, and more.
- Track users of the community for comparison against other campaigns to maximize marketing budgets.
- Find your best and most successful brand ambassadors and content for increased promotion and institutional learning.
- Arm your staff with the best possible information about your leads, clients, and their interests to enhance conversion.
- Activity dashboard: visits, content creation, consumption, chats, webinars.
- Integrated with Google Calendar scheduling.
All clients have a dedicated account manager who can provide you with a range of personalized services.
- Customize and launch the platform to meet your specific strategic goals.
- Learn best practices for recruiting brand ambassadors.
- Support the platform launch with your technology team.
- Optimize usage and results with monthly calls.