Partner Coordinator

Summary

Title: Partner Coordinator
Department: Client Services
Location: Lenexa, Kansas
Brief Description: The Partner Coordinator manages the day to day tasks and processes that support the client’s strategic marketing and/or enrollment management plan and supports the client portfolios for the Revenue Share Account Management team to ensure client satisfaction.
Description

EducationDynamics is a marketing services and technology company dedicated to connecting students to the right program at the right school at the right time. We work together with colleges and universities to analyze all current marketing efforts and recommend a customized, measurable marketing plan.

The Partner Coordinator manages the day to day tasks and processes that support the client’s strategic marketing and/or enrollment management plan including, but not limited to, budgets and billing processes, deadlines and production traffic flow, creative approvals, and client relationships. The Partner Coordinator reports to the Director of Account Management and supports the client portfolios for the Revenue Share Account Management team to ensure client satisfaction.  This position will also have a dotted line to the VP of Account Management to support a small portfolio of FFS clients as well.  

Job Responsibilities and Duties

  • Develops and maintains strong relationships with clients by gaining in depth knowledge of the client’s strategy, delivering excellent customer service, and knowing key client contacts, decision makers, and end users to facilitate execution of client services.
  • Develops and maintains strong relationships with co-workers and internal business partners to facilitate execution of client services.
  • Focuses on project management of work required for client; completes dockets, work orders, action requests, and other processes to manage the internal creative projects from start to finish.
  • Ensures project deadlines are established and communicated to the appropriate parties, then monitors progress, proactively communicating changes as needed.
  • Completes client’s billing processes. 
  • Provide regular updates to Account Manager and Managing Director on status of activities and workflow.
  • Primary responsibility for clients’ lead goals.
  • Primary administrative role
  • Expense reports and support for Managing Director and Account Managers
  • Facilitate client visit prep and logistics
  • Document preparation for meetings
  • Primary responsibility for recaps, documentation and archiving of information
  • Maintain and update MTL for all activities required for clients
  • Backup Client point of contact
  • Maintain CIS information
  • CRM administrator for Client information
  • Other duties, as assigned

Special Requirements Specific to Job:

  • Demonstrated critical thinking, decision-making, and problem-solving skills
  • Excellent written and verbal communication skills including the ability to successfully work with all levels of management
  • Ability to manage multiple projects and priorities at one time and meet deadlines
  • Ability to resolve conflicts and manage stress

Preferred

  • Internship or work as a Partner Coordinator at an agency
  • Understanding of the career college sector
  • Experience with Media Tracking software